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LONG TERM CARE OMBUDSMAN PROGRAM | SHAWNEE HEALTH SERVICE

6355 Brandhorst Drive, Carterville, IL 62918

Eligibility

Open to any person residing in a long-term care facility

Required documents

Varies by service Discussed during intake

Hours

Mon 12 am - 11:59 pm Tue 12 am - 11:59 pm Wed 12 am - 11:59 pm Thu 12 am - 11:59 pm Fri 12 am - 11:59 pm Sat 12 am - 11:59 pm Sun 12 am - 11:59 pm

Languages

American Sign Language, English

Application process

Call for information or visit for services

Fees

None

Service area

Johnson County, Illinois Alexander County, Illinois Pope County, Illinois Massac County, Illinois Pulaski County, Illinois Gallatin County, Illinois Perry County, Illinois Hardin County, Illinois Union County, Illinois Saline County, Illinois Williamson County, Illinois Franklin County, Illinois Jackson County, Illinois

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

Providing organization

SHAWNEE HEALTH SERVICE

Provides comprehensive healthcare services.