FINANCIAL SERVICES | CROSS OUTREACH

Po Box 12121, Des Moines, IA 50312

Eligibility

Must not have received assistance from CROSS in the past 12 months

Required documents

Photo ID, General Assistance Letter of Decision for rent and utility payment assistance, landlord statement for rent help and 12 month utility payment history for utilities help, others by request

Hours

Online only

(515) 279-8877

Voice

(515) 279-9998

Voice - Main | Helpline

[email protected]

Languages

English

Application process

Must send an email with a request for help on the third Monday of each month, between 8 am-8 pm

Fees

None

Service area

Polk County, Iowa

Description

Cross Outreach is a homelessness prevention program providing limited assistance with basic needs such as rent, security deposits, electric or water bills, laundry vouchers or storage costs for households in transition as funding is available. Does not assist with car gas.

***Rent, security deposits, electric, water and laundry voucher assistance requires clients to email a help request on the 3rd Monday of every month between 8 am-8 pm.

2025 Intake Dates are as follows (3rd Monday of each month, 8 am-8 pm): Apr 21, May 19, Jun 16, Jul 21, Aug 18, Sep 15, Oct 20, Nov 17 and Dec 15, 2025.

What's Here

Rent Payment Assistance Utility Service Payment Assistance Cleaning Products Moving Services Moving Expense Assistance Rental Deposit Assistance

Providing organization

CROSS OUTREACH

Assists people in crisis with basic needs.