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Consumer Services | Iowa Utilities Board

1375 East Court Avenue, Des Moines, IA 50319

Iowa Utilities Board

Eligibility
Open to all Iowa residents
Required documents
Call for details
(515) 725-7300
Voice·

Main Phone

(877) 565-4450
Voice·

Toll-Free

Application process
Call for service
Fees
None
Service area
IA
Accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUB, complaints on service of Relay Iowa and provides the equipment distribution program for Iowans with communications impairments.
Last Assured
03/31/2025
Providing organization
Iowa Utilities Board
Takes complaints on Iowa utilites.