Consumer Services | Iowa Utilities Commission
Resource Name:Consumer Services | Iowa Utilities Commission
address
1375 East Court Avenue, Des Moines, IA 50319
Iowa Utilities Board
Eligibility
Open to all Iowa residents
Required documents
Call for more information
Hours
Mon-Fri 8 am-4:30 pm
Website
https://iub.iowa.gov/Application process
Call for services
Fees
None
Service area
IA
Handles public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUC, and complaints on service of Relay Iowa. Also provides the equipment distribution program for Iowans with communications impairments.
Last Assured
07/08/2026
What's Here
Providing organization
Iowa Utilities Commission
Takes complaints on Iowa utilities.