Mental Health Crisis Response Team | Heartland Family Service
Resource Name:Mental Health Crisis Response Team | Heartland Family Service
address
1515 Avenue J, Council Bluffs, IA 51501
Heartland Family Service - Charles E. Lakin Human Services Campus Office
Eligibility
Referral-based through law enforcement, hospitals, or the court system
Required documents
Varies by service
Hours
Mon-Sun 24 hours
(402) 339-3544
Voice
·Alternate Number
(712) 325-5640
Voice
·Main Phone
Application process
Call for information
Fees
None
Service area
Cass County, IA
Cass County, NE
Fremont County, IA
Harrison County, IA
Mills County, IA
Monona County, IA
Montgomery County, IA
Page County, IA
Pottawattamie County, IA
Sarpy County, NE
Shelby County, IA
Licensed mental health therapists provide face-to-face risk assessments for at-risk individuals with mental health and/or substance abuse needs.
- Crisis Response Therapists are contacted by law enforcement, through the court system, or hospitals to assist with such people in crisis and are available 24 hours a day, 365 days a year.
Last Assured
08/25/2026
Providing organization
Heartland Family Service
Provides human services in the areas of child and family wellbeing, counseling and prevention, housing, safety, and financial stability.