Skip to content
Iowa 211 home page
Report

Services to the Armed Forces | American Red Cross - Serving Nebraska and Iowa

401 Douglas Street, Suite 101, Sioux City, IA 51101

American Red Cross - Northwest Iowa and Northeast Nebraska Chapter

Eligibility
Service members eligible to receive emergency communications regarding an immediate family member include: On active duty in the Army, Marines, Navy, Air Force or Coast Guard; An activated member of the Guard and Reserve of all branches of the U.S. Armed Forces; A civilian employed by or under contract to the Department of Defense and stationed outside the Continental United States; A cadet or midshipman at a service academy; ROTC cadet on orders for training; A Merchant Marine aboard a U.S. Naval Ship
Required documents
Service member must be prepared to provide the following information (if not all information is available, service member should use the phone option): Full legal name, Rank/rating Branch of service (Army, Navy, Air Force, Marines, Coast Guard), Social Security number or Date of Birth, Military unit address, Information about the deployed unit and home base unit (for deployed service members only), Information about the emergency, Name and contact for the immediate family member experiencing the emergency (could be spouse, parent, child/grandchild, or grandparent), Nature of the emergency, Where the emergency can be verified (hospital, doctors office, funeral home)
(877) 272-7337
Voice·

Toll-Free

Application process
Eligible service members may call or utilize the online application process and phone app if available; Visit office at any time
Fees
None
Service area
NE Cass County, IA Fremont County, IA Harrison County, IA Mills County, IA Monona County, IA Montgomery County, IA Page County, IA Pottawattamie County, IA Shelby County, IA

Other Information

Special Programs

  • Military Connected

Provides timely, factual reports about family emergencies, such as a death, illness or birth, to service members wherever they are stationed.

The main effort for emergency services is the family follow-up. SAF units contact the client to check on the outcome of the requested services. This follow-up could include:

Contacting the family after an Emergency Communications Message is sent to determine any new or ongoing needs.

Assessing the needs of the family beyond emergency communications.

Providing information about, and referral to, local resources.

Conducting a client satisfaction survey prior to closing the case.

Last Assured
12/15/2025
Providing organization
American Red Cross - Serving Nebraska and Iowa
Delivers vital services from providing relief and support to those in crisis, to helping communities prepare to respond in emergencies.