Youth Crisis Response Team | Heartland Family Service
Resource Name:Youth Crisis Response Team | Heartland Family Service
address
1515 Avenue J, Council Bluffs, IA 51501
Heartland Family Service - Charles E. Lakin Human Services Campus Office
Eligibility
Open to anyone
Required documents
None
Hours
Mon-Sun 24 hours
(712) 325-5657
Voice
·Main Phone
988
Voice
·Alternate Number
Application process
Call or text for services; Responder may be available to meet in-person if needed
Fees
None
Service area
Cass County, IA
Fremont County, IA
Harrison County, IA
Mills County, IA
Monona County, IA
Montgomery County, IA
Page County, IA
Pottawattamie County, IA
Shelby County, IA
Trained crisis responders answer calls and texts 24 hours a day, to listen to and help anyone who is feeling depressed, stressed, hopeless, thinking about hurting themself or others, dealing with alcohol/substance use, and more.
Service is free and private.
Last Assured
10/10/2025
Providing organization
Heartland Family Service
Provides human services in the areas of Child and Family Well-being, Counseling and Prevention, and Housing, Safety, and Financial Stability.