NORMAN SERVICES | DEPARTMENT OF CHILDREN AND FAMILY SERVICES (DCFS)
1580 First Avenue, Ottawa, IL 61350
Eligibility
Required documents
Hours
Voice - Main | Report Missing, Abducted, Runaway DCFS Wards
Voice - Toll-Free | 24-hour Abuse/Neglect Reporting Hotline
Voice - Main | Youth Hotline/Advocacy
Voice - Main | Springfield Office
Languages
English
Application process
Call for information
Fees
None
Service area
Winnebago County, Illinois
Logan County, Illinois
Dekalb County, Illinois
Stephenson County, Illinois
Macon County, Illinois
Sangamon County, Illinois
Mchenry County, Illinois
Lasalle County, Illinois
Whiteside County, Illinois
Champaign County, Illinois
Mclean County, Illinois
Peoria County, Illinois
Coles County, Illinois
Description
Offers "Norman Services" to support families with children at risk of being placed in DCFS care or unable to return home due to unmet basic needs such as food, shelter, clothing, or other essential items. These services aim to prevent child removal or facilitate reunification by addressing critical living circumstances.
Eligible families may receive assistance through Public Aid/TANF and other cash grants, the Housing Advocacy Program (HAP) to secure permanent housing, and the Emergency Cash Assistance Program for immediate basic needs.
Additionally, the services include support for guardianship-related matters, providing guidance and resources for individuals navigating the appointment or opposition of guardianship arrangements for children or adolescents.
What's Here
Providing organization
DEPARTMENT OF CHILDREN AND FAMILY SERVICES (DCFS)
Promotes the safety and well-being of children, youth, and families by responding to reports of potential abuse and neglect and, when needed, providing family-centered care and connection to resources.