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WINTER RECONNECT | ENERGY ASSISTANCE FOUNDATION

Opportunity for reconnection of Ameren gas/ electric services in time for winter of 2024/25.

Those who meet the LIHEAP income guidelines are eligible for reinstatement of services Oct 1, 2024. They must pay 1/5 of their outstanding bill upfront and agree to a payment plan of 12 installments.

All others (those who aren't considered low income by LIHEAP standards) are eligible for reinstatement of service, these customers must pay 1/3 of their outstanding bill upfront and agree to a payment plan of 12 installments.

Physical Address

Po Box 1758, Decatur, IL 62525

Hours

Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;

Application process

Call or visit the website for information

Fee

1/5 of outstanding bill to be paid upfront for LIHEAP qualified customers, 1/3 of outstanding bill to be paid upfront for all other residential customers.

Required documents

Call or visit the website for information

Eligibility

Open to Residential customers with a disconnect notice for non-payment of Ameren gas or electric service after the following date Apr 1, 2022, Cannot have received this help two years in a row

Languages

English

Service area

Cass County, Illinois Hancock County, Illinois Fayette County, Illinois Jackson County, Illinois Cumberland County, Illinois Knox County, Illinois Montgomery County, Illinois Washington County, Illinois Wayne County, Illinois Piatt County, Illinois Ford County, Illinois Jersey County, Illinois Wabash County, Illinois Monroe County, Illinois Crawford County, Illinois Jasper County, Illinois Woodford County, Illinois Marshall County, Illinois Peoria County, Illinois Richland County, Illinois Scott County, Illinois Macoupin County, Illinois Brown County, Illinois Hamilton County, Illinois Sangamon County, Illinois Bond County, Illinois Douglas County, Illinois Calhoun County, Illinois Mclean County, Illinois Pulaski County, Illinois Christian County, Illinois Pike County, Illinois Putnam County, Illinois Hardin County, Illinois Pope County, Illinois Madison County, Illinois Alexander County, Illinois Williamson County, Illinois Gallatin County, Illinois Effingham County, Illinois Fulton County, Illinois Randolph County, Illinois Moultrie County, Illinois Mason County, Illinois Lasalle County, Illinois Greene County, Illinois Mcdonough County, Illinois Warren County, Illinois Champaign County, Illinois Stark County, Illinois Adams County, Illinois Edgar County, Illinois Marion County, Illinois White County, Illinois Morgan County, Illinois Coles County, Illinois Saint Clair County, Illinois Saline County, Illinois Edwards County, Illinois Mercer County, Illinois Shelby County, Illinois Franklin County, Illinois Iroquois County, Illinois Jefferson County, Illinois Vermilion County, Illinois Perry County, Illinois Macon County, Illinois Massac County, Illinois Dewitt County, Illinois Henderson County, Illinois Menard County, Illinois Union County, Illinois Johnson County, Illinois Clinton County, Illinois Henry County, Illinois Lawrence County, Illinois Logan County, Illinois Schuyler County, Illinois Tazewell County, Illinois

Agency info

ENERGY ASSISTANCE FOUNDATION

Provides energy assistance for moderate-income households who do not qualify for LIHEAP or other forms of government assistance.