LONG TERM CARE OMBUDSMAN PROGRAM | SENIOR SERVICES - A DIVISION OF EFFINGHAM CITY/COUNTY COMMITTEE ON AGING

120 East Green Street, Centralia, IL 62801

Eligibility

Open to any person residing in a long-term care facility

Required documents

Varies by service

Hours

Mon 8 am - 4 pm Tue 8 am - 4 pm Wed 8 am - 4 pm Thu 8 am - 4 pm Fri 8 am - 4 pm

(800) 295-2903

Voice

(618) 533-4300

Voice

Languages

English

Application process

Call for appointment or visit for services

Fees

None; Donations accepted

Service area

Clay County, Illinois
Lawrence County, Illinois
Jasper County, Illinois
Richland County, Illinois
Effingham County, Illinois
Jefferson County, Illinois
Crawford County, Illinois
Marion County, Illinois
Fayette County, Illinois

Description

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

What's Here

Long Term Care Ombudsman Programs

Providing organization

SENIOR SERVICES - A DIVISION OF EFFINGHAM CITY/COUNTY COMMITTEE ON AGING

Provides choices for long term care services, early counseling about available services, information about home and community based services, and more.