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600 East Willow Street, Normal, IL 61761
Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors
SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)
1554 Broadway Street, Pella, IA 50219
Provides information, counseling, and assistance to Medicare recipients living in Pella and surrounding areas. Trained staff and volunteers offer one-on-one guidance about Medicare, medicine, and other insurance options tailored to individual circumstances. Services include counseling on long-term care insurance, helping individuals evaluate benefit plans, select policies, or explore alternatives based on their needs.
Additionally, the program provides Medicaid information and counseling, offering guidance on eligibility requirements, application processes, benefits, managed care options, and the connections between Medicaid and Medicare. Support may include enrollment assistance and referrals to providers who accept State Medicaid health insurance. Free "Welcome to Medicare" seminars are also available, typically held in May and September.
55 Unitypoint Way, Marshalltown, IA 50158
Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long Term Care insurance.
600 Medical Park, Cedar Rapids, IA 52403
Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. The service includes guidance for evaluating long-term care insurance options, comparing benefit plans, selecting suitable policies, or exploring alternative solutions based on individual needs.
2301 Pierce Street, Sioux City, IA 51104
Medicare information and assistance signing up for a Medicare Part D plan.
1401 West Central Park Avenue, Pavilion 1, Suite 430, Davenport, IA 52804
Volunteers give information to help older Iowans understand Medicare benefits and rights, assess needs to make choices about health insurance, compare Medicare supplement and long-term care insurance policies, organize medical bills and Medicare statements and file claims, and find assistance from other agencies including Medicaid when appropriate.
701 West Mason Street, Springfield, IL 62702
Helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified SHAP counselors can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.
1200 North 7th Street, Chariton, IA 50049
Offers general health insurance counseling, long term insurance counseling, and senior health insurance Information by providing free unbiased health insurance information, including Medicare B for seniors.
28 South Linn Street, Iowa City, IA 52240
Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.
111 Orange Street, Tipton, IA 52772
Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.
600 South 70th Street, Building 2, Lincoln, NE 68510
Provides benefits counseling and legal assistance services for older adults in need. Services include information on Medicare, Medicare supplemental insurance policies, life, and long-term care policies. Services may also include free legal counseling and representation for older adults ages 60 and older with limited income and limited resources. Legal services are limited to civil elder law, including wills, powers of attorney, and debt issues.
514 South River Park Drive, Guttenberg, IA 52052
SHIIP stands for Senior Health Insurance Information Program, a service of the State of Iowa. SHIIP and its volunteers provide free-of-charge counseling and information to people with questions about Medicare, Medicare supplement insurance, long term care insurance, and other health insurance.
803 Wyoming Avenue, Creston, IA 50801
Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.
800 11th Street, Charles City, IA 50616
Offers a free program for seniors and their families. SHIIP counselors can help find answers to questions on Medicare, Medicare supplement insurance, long term care insurance, and other health insurance issues.
1026 A Avenue Ne, Cedar Rapids, IA 52402
Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. Offers guidance to help individuals determine the need for long-term care insurance, compare and evaluate benefit plans, select suitable policies, or explore alternative options that may better meet their needs.
600 East Court Avenue, Suite 100, Des Moines, IA 50309
Benefits Outreach Program connects older Americans and their families to public and private benefits that support health and financial security; provides fact sheets for each state, Benefits QuickLINK on-line screening tool that connects people to programs in their community, and Prepare to Care planning guides for families who are, or may soon be, supporting parents and/or older relatives.
231 South Main Street, Council Bluffs, IA 51503
Medicare information and assistance signing up for a Medicare Part D plan.
Polk County River Place, 2309 Euclid Avenue, Des Moines, IA 50310
Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.
Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.
620 East 25th Street, Suite 12, Kearney, NE 68847
Assists seniors regarding health insurance issues such as Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, group health insurance, etc.
105 Broadway Place, Suite 1, Anamosa, IA 52205
Trained volunteers provide SHIIP counseling to individuals on Medicare, Medicare Part D Counseling and long term care insurance.