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Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long-Term Care insurance.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Staff provide one-on-one counseling and information about Medicare and supplemental insurance options depending on individual circumstances. Will work with individuals to help them understand the entire scope of the process, from which services are covered to what financial responsibilities may be on the client. Staff can also act as advocates when disputes arise in billing and/or services.

In addition, because Medicare alone does not cover all healthcare costs, staff can inform individuals about what insurances are available to coordinate with Medicare.

Offers guidance on topics including Medicare, and health insurance issues.

Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.

Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.

General information on Medicare and Medicare supplemental insurance (Medigap). Updated information about Medicare health plan options, including fee-for-service Medicare, and where available, managed care. Specific quality and satisfaction information about managed care plans. Telephone numbers for help with billing questions, Medicare claims, and more complex questions about health insurance. During non-business hours, callers can access an automated line to request information.

Medicare and You handouts or audio tapes in English or Spanish, request updated information about health plans, and/or listen to pre-recorded answers to frequently asked questions.

Comparisons of Medicare Managed Care plans and Prescription Drug Plans available for potential enrollment (changing current enrollment) during Open Enrollment each year, which is October 15 through December 7.

Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs. 

Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.

Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.

Medicare information and assistance signing up for a Medicare Part D plan.

Education and assistance for Medicare beneficiaries.

Homestead exemptions filing assistance.

Medicare information and assistance signing up for a Medicare Part D plan.

Provides trained volunteers offering SHIIP counseling to individuals on Medicare, Medicare Part D Counseling and long term care insurance.

Offers many different senior services for those in the area served including, Medicare A, B, C, and D information and assistance (SHIP), Medicaid application assistance, Social Security assistance, ACA application assistance, Information and Referral.

Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. The service includes guidance for evaluating long-term care insurance options, comparing benefit plans, selecting suitable policies, or exploring alternative solutions based on individual needs.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.