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Crisis Text Line

Free, confidential, 24/7 mental health and crisis support via text message, WhatsApp, and chat.

Volunteers support people facing various challenges like stress, anxiety, loneliness, relationship issues, bullying, substance use, self-harm, and suicidal thoughts.

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United Way of the Midlands
1118 Burlington Street, Holdrege, NE 68949

Holdrege VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
1106 Military Boulevard, Decorah, IA 52101

Decorah VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
302 American Parkway, Papillion, NE 68046

Heartland Family Service - Sarpy Office

Offers free, confidential support to help people through mental health, substance use, or emotional crises. Trained responders are available to provide support, help to calm stressful situations, and connect individuals with the care they need. Callers may reach out if they, a friend, a family member, or a neighbor is:

- Feeling overwhelmed, anxious or hopeless.

- Talking about suicide or self-harm.

- Acting out in a way that seems unsafe or concerning.

- Struggling with stress, loss, addiction, or mental health concerns.

- In need of help, but unsure where to start.

There is no wrong reason to reach out.

Trained CRT responders answer calls 24 hours a day. If needed, a team member can meet in person, typically within 30 minutes. Responders listen, offer support, assess safety, and help plan next steps. Follow-up support is available in the days and weeks after the crisis. No police are involved.

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United Way of the Midlands
500 South Pine Street, West Union, IA 52175

Northeast Iowa Behavioral Health - West Union

Offers a 24-hour crisis hotline providing access to a therapist for people experiencing a mental health crisis. The therapist will talk with the person, evaluate the need for further and/or immediate services, and work to get services set up with the individual if needed.

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United Way of the Midlands
205 2nd Street East, Cresco, IA 52136

Northeast Iowa Behavioral Health - Cresco

Offers a 24-hour crisis hotline providing access to a therapist for people experiencing a mental health crisis. The therapist will talk with the person, evaluate the need for further and/or immediate services, and work to get services set up with the individual if needed.

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United Way of the Midlands
420 Victory Park Drive, Lincoln, NE 68510

Lincoln VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
2043 A Avenue, Shenandoah, IA 51601

Shenandoah VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
1515 Avenue J, Council Bluffs, IA 51501

Heartland Family Service - Charles E. Lakin Human Services Campus Office

Offers free, confidential support to help people through mental health, substance use, or emotional crises. Trained responders are available to provide support, help to calm stressful situations, and connect individuals with the care they need. Callers may reach out if they, a friend, a family member, or a neighbor is:

- Feeling overwhelmed, anxious or hopeless.

- Talking about suicide or self-harm.

- Acting out in a way that seems unsafe or concerning.

- Struggling with stress, loss, addiction, or mental health concerns.

- In need of help, but unsure where to start.

There is no wrong reason to reach out.

Trained CRT responders answer calls 24 hours a day. If needed, a team member can meet in person, typically within 30 minutes. Responders listen, offer support, assess safety, and help plan next steps. Follow-up support is available in the days and weeks after the crisis. No police are involved.

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United Way of the Midlands
2600 Dodge Street, Suite A1, Dubuque, IA 52003

Dubuque VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
1607 North Lincoln Street, Knoxville, IA 50138

Knoxville VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
500 North 5th Street, Hot Springs, SD 57747

Hot Springs VA Medical Center

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
325 Illinois Route 2, Dixon, IL 61021

Sinnissippi Centers - Dixon Office

Provides services for children and youth, including crisis intervention through immediate assistance to address emotional distress, defuse crises, ensure safety, and guide next steps toward resolution.

Offers short-term stabilization for children at risk of self-harm or harming others, individual and family psychotherapy/counseling, mental health assessments, case management, resource linkage assistance, and psychiatric services. 

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United Way of the Midlands
310 West Losey Street, Scott Air Force Base, IL 62225

Scott Air Force Base VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
380 West Anchor Drive, North Sioux City, SD 57049

Sioux City VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
1 Allamakee Street NW, Waukon, IA 52172

Northeast Iowa Behavioral Health - Waukon

Offers a 24-hour crisis hotline providing access to a therapist for people experiencing a mental health crisis. The therapist will talk with the person, evaluate the need for further and/or immediate services, and work to get services set up with the individual if needed.

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United Way of the Midlands
4101 Woolworth Avenue, Omaha, NE 68105

Omaha VA Medical Center

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
300 East 3rd Street, Suite 302, North Platte, NE 69101

North Platte VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
6020 Broadway Street, Quincy, IL 62305

Quincy VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
1260 West Washington, Pittsfield, IL 62363

Mental Health Centers of Western Illinois - Pike County

Provides crisis intervention services to individuals experiencing a major life crisis. Individuals are evaluated by clinical staff to determine whether crisis can be deflected or a referral for psychiatric hospitalization is required. 

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United Way of the Midlands
311 South Clark Street, Suite 275, Carroll, IA 51401

Carroll VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
825 Dorcas Street, Suite 200, Omaha, NE 68108

Omaha VA Clinic and Community Resource and Referral Center (CRRC)

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area. 

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United Way of the Midlands
Lucas State Office Building, 321 East 12th Street, Des Moines, IA 50309

Iowa Department of Health and Human Services - Division of Behavioral Health

Provides YOUR LIFE IOWA (https://yourlifeiowa.org), the go to resource for information, resources and help, including crisis services related to gambling, mental health, substance use, suicide, and related concerns (such as bullying, brain injury, children's mental health, overdose reversal, etc.). Services are free and confidential. Your Life Iowa is accessible via website, online chat, text, or phone 24/7. Your Life Iowa is funded by the Iowa Department of Health and Human Services and managed by Foundation 2.

***IDHHS has created a new BEHAVIORAL HEALTH SERVICE SYSTEM which can be accessed by calling Your Life Iowa. A navigator will help individuals find and access mental health and substance abuse services.

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United Way of the Midlands
10201 South Cicero Avenue, Oak Lawn, IL 60453

Oak Lawn VA Clinic

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands
2501 West 22nd Street, Sioux Falls, SD 57105

Royal C. Johnson Veterans Memorial Hospital

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

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United Way of the Midlands