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Nebraska Office of Public Counsel/Ombudsman
Investigates and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state.
Referrals and state information to citizens.
Public counsel for Nebraska.
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Iowa Board of Medicine
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Iowa State Bar Association
Offers an online Find a Lawyer program, Living Will forms, and the Handbook for Older Iowans, which covers health care decisions, wills, power of attorney, landlord-tenant rights, and guidance on addressing consumer complaints. The handbook provides information on mechanisms for registering complaints about consumer goods and services and obtaining assistance in resolving issues. It is available at no cost through the bar association or at www.iowabar.org.
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Iowa Attorney General - Consumer Protection Division
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Nebraska Department of Insurance
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Iowa Attorney General - Consumer Protection Division
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Iowa Insurance Division
Regulates insurance industry in the state of Iowa. Provides consumer services for information regarding insurance companies, filing complaints, and general insurance inquiries. Also accepts and investigates reports of insurance fraud.
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Nebraska Dental Association
Conducts peer review, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient. Once the complaint is received, it will be forwarded to the appropriate district for review. The peer review process handles only member complaints.
Education services provided through speaker's bureau or videos.
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Illinois Department of Insurance
Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
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Iowa Office of Ombudsman
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DHHS Helpline
Responds to questions, concerns, and complaints related to services, programs, and operations within the Department of Health and Human Services.
Information and referral to appropriate DHHS staff for information and resolution of complaints.
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Illinois Department of Insurance - Springfield
Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
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Mayor's Hotline
Processes complaints about city services.
Information and referral.
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Federal Communications Commission (FCC)
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DHHS Office of Inspector General Fraud Hotline
Hotline to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.
Most complaints fall in the following categories:
- Crime, gross misconduct, or conflicts of interest involving HHS employees/contractor.
- Fraud, waste, or abuse relating to HHS Grants/Contracts, including American Recovery and Reinvestment Act (ARRA) grants.
- False/Fraudulent claims submitted to Medicare/Medicaid.
- Kickbacks/inducements for referrals by Medicare/Medicaid providers.
- Medical Identity Theft involving Medicare and/or Medicaid Beneficiaries.
- Failure of a hospital to evaluate and stabilize an emergency patient.
- Abuse/neglect in nursing homes and other long term care facilities.
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Seven Can Help
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Nebraska State Long-Term Care Ombudsman
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Nebraska Public Service Commission
State agency which monitors and enforces standards and regulatory policies for telecommunications, passenger motor transportation, moving companies, manufactured homes, modular homes, recreational vehicles, grain warehouses, and natural gas.
Handles complaints regarding utility service providers.
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Des Moines Neighborhood Services Department
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Iowa Utilities Board
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Audubon County Public Health Department
Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections. Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.
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Illinois Commerce Commission (ICC)
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Iowa Division of Labor Services
Offers services to investigate and process claims related to unpaid wages, vacation pay, unpaid expenses, unauthorized deductions, minimum wage violations, and other employment-related concerns. The Iowa Division of Labor advocates for fair workplace practices and addresses issues such as equal pay standards, minimum wage requirements, and worker rights. If a case cannot be settled or mediated, the division may file a suit against the employer to ensure compliance with employment laws and protect workers' rights.
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Nebraska Attorney General's Office - Consumer Affairs Response Team
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Iowa Department of Natural Resources
Residents of Iowa can report violations of the "Open Burning Ban" by contacting (515) 281-5918 or (515) 725-8200. Complaints related to hazardous material spills can be reported by calling (515)725-8694.
Additionally, individuals can report poaching crimes by contacting 800-532-2020. Mechanisms are in place to address consumer complaints related to these issues and assist in achieving satisfactory resolutions.
