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Accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUB, complaints on service of Relay Iowa and provides the equipment distribution program for Iowans with communications impairments.
An independent legislative office established to investigate citizens' complaints against most agencies of state and local government. After investigation and if the complaint is deemed to be justified, the office will attempt to rectify the matter. The ombudsman also provides information and referral services. This office does not give legal advice, and does not investigate complaints concerning the courts, the general assembly, the Governor or her personal staff, nor can it investigate complaints of employees of agencies regarding their employment relationship with the agency.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Categories

Public Facility Health Inspection
Home Sanitation Enforcement
Pool Sanitation
Consumer Complaints
Radon Testing
Building and Safety

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Investigates and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state.

Referrals and state information to citizens.

Public counsel for Nebraska.

Categories

Public Counsel
Consumer Complaints
Provides investigation and mediation of consumer complaints regarding questionable business practices. Index kept on complaints received. Administers regulations and enforcement procedures of Consumer Fraud Act.

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Consumer Complaints
Government Consumer Protection Agencies
Provides investigation and mediation of consumer complaints regarding questionable business practices. Index kept on complaints received. Administer regulations and enforcement procedures of Consumer Fraud Act.

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Government Consumer Protection Agencies
Fraud Prevention
Consumer Complaints
Jurisdiction covers all radio transmitters including broadcasting, land mobile, amateur, and citizens band services. Also have information for self-help in solving interference problems to home entertainment equipment. For further information contact FCC.

Categories

Consumer Education
Consumer Complaints
Regulations/Standards

Regulates insurance industry in the state of Iowa. Provides consumer services for information regarding insurance companies, filing complaints, and general insurance inquiries. Also accepts and investigates reports of insurance fraud.

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Insurance Fraud Reporting
Consumer Complaints
General Health Insurance Information/Counseling

Responds to questions, concerns, and complaints related to services, programs, and operations within the Department of Health and Human Services.

Information and referral to appropriate DHHS staff for information and resolution of complaints.

Categories

Government Information Services
Consumer Complaints
Will investigate complaints filed against physicians (M.D./D.O.), acupuncturist and genetic counselors. To file a complaint, please visit the website. For assistance with the form, please contact (515) 281-5847 or email [email protected]. For an explanation of the complaint investigation process, please visit the Board's Enforcement page on the website or call 515-281-5171.

The board of medicine only regulates physicians (M.D./D.O.) acupuncturist and genetic counselors. The Board does not have the authority to get involved in some matters, such as complaints involving health care professionals regulated by other agencies and complaints against hospitals, nursing homes and insurance companies. The Board cannot be involved in suing a licensee for damages or settling disputes over billing or disability ratings.
Regarding violations of the "Open Burning Ban" contact: 281-5918 or 725-8200. To report a spill of hazardous material call 725-8694. To turn in poachers call 800-532-2020 (for crimes only).

Assistance for people who want to register complaints or have other concerns with departments of city government.

Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

Categories

Consumer Complaints
Discrimination Assistance
General Crime Reporting

Offers services to investigate and process claims related to unpaid wages, vacation pay, unpaid expenses, unauthorized deductions, minimum wage violations, and other employment-related concerns. The Iowa Division of Labor advocates for fair workplace practices and addresses issues such as equal pay standards, minimum wage requirements, and worker rights. If a case cannot be settled or mediated, the division may file a suit against the employer to ensure compliance with employment laws and protect workers' rights.

Categories

Labor and Employment Law
Consumer Complaints
Employment Related Advocacy Groups
Neighborhood Inspection Division has three primary responsibilities; rental inspections, the oversight of condemned buildings and the abatement of junk and debris which includes junk vehicles. Other services include:

Can also help with:

Sound permits
Transient Merchant - Application
Transient Merchant - License Information
Sign permits
Land use questions
Abandoned Wells
Animal Waste Complaints
Graffiti
Illegal Businesses
Garage sales
Illegal Dumping
Illegal Parking in Front Yards
Interior Unsanitary Conditions
Mosquito Control
Noise Ordinance Enforcement
Nuisance Odor Ordinance
Rat Control
Renting a house without a certificate
Septic System and Sewer Line Failure
Voluntary Impounds

Categories

Government Consumer Protection Agencies
Environmental Beautification
Graffiti Removal
Building and Safety
Consumer Complaints
Public Facility Health Inspection
Pest Control Services

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Categories

Public Facility Health Inspection
Home Sanitation Enforcement
Pool Sanitation
Consumer Complaints
Radon Testing
Building and Safety
Information and referral help line. Questions can also be answered by email or on Facebook.

Categories

Consumer Complaints
Comprehensive Information and Referral

Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.

Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.

Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

Categories

Government Consumer Protection Agencies
Consumer Complaints
Provides technical and legal expertise to investigate and mediate gas, electric, water and phone utilities complaints between consumers and public utilities. Educates consumers on emergent utility, transportation, and retail development opportunities.
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.

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Patient Rights Assistance
Senior Advocacy Groups
Consumer Complaints
Nursing Facility Referrals
Long Term Care Ombudsman Programs
Offers an online Find a Lawyer program, Living Will forms, and the Handbook for Older Iowans, which covers health care decisions, wills, power of attorney, and landlord tenant rights. The handbook is available at no cost through the bar association, or at www.iowabar.org.

Categories

Consumer Complaints
Legal Information Services
Lawyer Referral Services
Legal Associations
Will Preparation Assistance
Internet Information Resources

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

The general public and any state employee can report suspected misconduct, waste, or fraud in the Medicaid program, SNAP (Food Stamp), TANF (including child care), and other Illinois public assistance programs by calling the Medicaid/Welfare Fraud Hotline or filling out the form on the website.

Processes complaints about city services.

Information and referral.

Hotline to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.

Most complaints fall in the following categories:

-- Crime, gross misconduct, or conflicts of interest involving HHS employees/contractor

-- Fraud, waste, or abuse relating to HHS Grants/Contracts, including American Recovery and Reinvestment Act (ARRA) grants

-- False/Fraudulent claims submitted to Medicare/Medicaid

-- Kickbacks/inducements for referrals by Medicare/Medicaid providers

-- Medical Identity Theft involving Medicare and/or Medicaid Beneficiaries

-- Failure of a hospital to evaluate and stabilize an emergency patient

-- Abuse/neglect in nursing homes and other long term care facilities