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Provides property assessment, property value information, Homestead, Veteran and Family Farm Credit sign up.

Crisis intervention for run-away, locked-out, homeless, and ungovernable youth. Services include emergency psychiatric or substance abuse treatment (if needed), a follow-up care plan for youths reunited with family, and short-term or long-term placements if reunification is not immediately possible.

General Assistance helps with rent and utility payments that prevent eviction or utility shut-off. Funding for direct cremation with no services for residents, when other resources are not available.

Provides mental health services for patients with mental illness and significant emotional disorders. Services include addiction medical management, diagnoses of mental health conditions, diagnostic evaluations, medication management, psychotherapy, and support for relationships and families. 

Provides a recreation pass that provides a discount to families for activities at the Knoxville Recreation Center. Families who qualify receive 50% off of monthly passes to use the fitness rooms, pool and much more.

Health care for all ages, including obstetrical, pediatrics, geriatrics, general medical care, women's health, reproductive health, prenatal, obstetrics and gynecology.

Blood testing for lead.

Immunizations for children and adults, including flu vaccines.

Screening and treatment for cardiovascular diseases, diabetes, cholesterol, and depression.

Routine services such as pap smears, school physicals, prenatal visits, well baby exams, physicals and other routine healthcare procedures. Follow-up visits for patients with diabetes, elevated blood lead levels, hypertension, behavioral health concerns and other on-going health problems are also routine activities at the clinic.

Health education integrated into each patient's visit. Nutrition, disease prevention and management are taught to patients individually and in groups. Educational follow-up, care coordination, management and peer education, including care for sexually transmitted diseases, latent tuberculosis, high lead levels, prenatal care and care for chronic diseases (asthma, diabetes, hypertension, high cholesterol, and depression).

Specialist referrals for services not available at the clinic are made for all patients. Appointments for patients without insurance and/or limited income are made through Hope Medical Outreach Coalition volunteer physicians and facilities.

Provides free and confidential services to pregnant women, their families, and individuals with young children. Services include pregnancy testing, pregnancy counseling, limited ultrasound, ongoing pregnancy support, referrals for community support services, support after an abortion, the Earn While You Learn Program, fatherhood mentoring, and a maternity home.

Also, provides childbirth education classes to prepare prospective mothers, birth partners, and family members for the labor and birth process, covering topics such as anatomy, breathing and relaxation techniques, delivery options, and postpartum care.

Additionally, resources and guidance are available to support economic self-sufficiency, including vocational evaluation, training in marketable skills, and referrals for employment opportunities tailored to those facing emotional challenges, substance abuse issues, or disabilities.

Accepts in-person locations (Des Moines, Ankeny, Boone, and Indianola) accept donations of personal hygiene items & diapers/wipes. All locations except for Indianola accept non-perishable food donations as well. Cash donations are always accepted.

Offers to assist a relative caregiver who wants to obtain guardianship through probate court of a relative's child living in the home of the caregiver. This includes

- Educating and helping the caregiver negotiate the probate court system.

• Assisting caregivers to obtain required documents.
• Arranging for legal counsel in counties where legal counsel is necessary.

  EFSP caseworkers meet with the relative caregiver monthly until guardianship has been obtained or until other services have been provided. These services can include crisis intervention, applying for benefits, working with local schools for the child's enrollment, and referral to a range of needed services that the caregiver may have to help meet the basic needs of the family.

Offers homemaker services, including housekeeping, laundry, vacuuming, essential shopping, errands, and child care and parenting skills.

Provides 24-hour on-call and in-person crisis services for youth in Polk County. Crisis Responders provide assessments, interventions, and stabilization services in a public or community location for youth (ages 17 and under, or age 18 and enrolled in high school) who are experiencing crises such as: suicide ideation, substance use disorders, exposure to violence, and other behavioral and mental health situations.

Other services include counseling, mental health evaluations, safety planning, treatment plan development, recovery support services, medication administration, and more.

Maintains and provides access to official real estate documents, contracts, articles of incorporation, partnerships, state and federal tax liens, military records, birth, divorce, death, and marriage records. Offers services for issuing and renewing licenses for ATVs, boats, snowmobiles, hunting, and fishing, as well as marriage licenses and certificates. Operates as a Passport acceptance facility with photo services and processes military records for tax exemptions and benefits.

Additionally, issues public health permits to certify compliance with health laws for various facilities and institutions. Services include the establishment of standards, review of applications, issuance of permits, and enforcement of compliance through inspections and monitoring.

Provides medical and cash assistance for customers who are 65 years of age or older, blind, or disabled. Also includes the QMB (Qualified Medicare Beneficiary) program which provides payment of Medicare premiums and some Medicare co-payments.

The online application is called "Application for Benefits Eligibility (ABE)."  When applying, the state will determine the applicant's eligibility for this AABD, as well as SNAP and medical assistance (Medicaid).

Offers a program that uses counseling and therapy to incorporate patients faith and spiritual beliefs in the process of personal growth, healing, and change.

Provides assistance to prevent individuals from losing their housing and becoming homeless. This may include helping them preserve their current housing situation or identifying alternate appropriate housing options. The program provides short-term assistance via in-home case management services for up to three months. The focus of the program is on crisis resolution, linking program participants to community resources and mainstream benefits, and helping them develop a plan to prevent future housing instability.

Limited capacity; call back daily.

Financial assistance provided through this program may include rent, board and room, utilities, and non-food vouchers. Out-of-County transportation is provided in certain situations. Assistance is limited to those persons in Sarpy County between the ages of nineteen and sixty-four who are not eligible for other public assistance and/or do not have sufficient income or resources to meet all or part of their shelter needs.

All General Assistance payments are made directly to the landlord, and/or utility company. Vouchers are provided to purchase non-food items at Family Fare Supermarket.

General Assistance is a temporary solution and does have work requirements. If an exemption has not been granted, all recipients are expected to actively seek employment while they are receiving assistance.