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Services provided to the public include:

- Ask a Lawyer Day: Free phone consultation with a volunteer attorney.

- Kane County Law Library and Self Help Legal Center: Attorneys provide volunteer consultation services, including divorce and family law help.

- Lawyer and legal agency referral services.

- Lawyer in the Lobby program at the 3rd Street Courthouse every Friday for civil matters such as landlord/tenant disputes, eviction cases, foreclosures, name changes, small claims, estates/wills, and guardianships.

Provides a clothing closet that has clothing and some household items.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Offers clothing items, cooking utensils, bedding items, toys, etc. to those in need for a minimal cost. Revenue received is used for other household crisis situations.

Collects property taxes, conducts annual tax sale for delinquent taxes, processes vehicle transactions, issues driver's licenses, and issues motor vehicle titles and registrations.

Offers free breakfast, lunch and dinner served daily, including holidays at Crossroads Mission Avenue locations.

Tax preparation for low and moderate income taxpayers of all ages, with special attention to people 60 and older, for the 2026 tax season.

Employment agency for job seekers with developmental disabilities.

Career planning, job placement, and ongoing support and consultation to employee and employer.

Provides community based day services, residential supports, and respite services.

Diversity training to employers on working with people experiencing developmental disabilities.

Provides various types of clothing for individuals in need.

Provides physical, emotional and spiritual care for seriously-ill individuals, their families, and their caregivers. Also offer emotional and spiritual support to the patient and their loved ones. Individualized, person-centered care is provided by an interdisciplinary team that consists of physicians, nurse practitioners, nurses, social workers, counselors, therapists, and certified nursing assistants. On-call nurses are available 24 hours per day, 7 days per week to answer questions, address needs or concerns, and make home visits. To further support patients and families, Hospice volunteers are available for periodic caregiver respite and companionship. Hospice of Dubuque ensures that patients receive the necessary and appropriate medications, equipment, supplies, and interventions.

Provides treatment for persons with cancer including radiation therapy, education and support for the individuals and their families. Information is also available to anyone who wishes it regarding a specific cancer, cancer treatments, national clinical trials, and oncology referrals.

Offers a before and after school program. Activities such as free play, sports, games, arts & crafts, snack time, and time for homework are conducted on a daily basis by staff in the child’s home school.

Through a central contact person, Services Coordination helps families of children with special needs (below age three):

- Find services to meet developmental educational, financial, health care, child care, respite care, and other needs

- Link with needed services

- Work with multiple providers to make sure services are provided as needed

- Become coordinators of services for their own children in the future

Provides financial assistance to persons facing a disconnect notice on the water, electric or gas. Must provide disconnect notice.

LIHEAP (low income home energy assistance program) provides assistance with a utility bill. Applications are accepted November 1 – April 30; for elderly or disabled individuals applications are accepted starting October 1. Income must fall within 200% of poverty guideline. Call for an appointment. A letter has been sent to those who may be eligible for early application in August or September.

**This program is not designed to pay a household's total energy costs. The program will provide supplemental assistance based on several factors. This is a one-time payment to your energy provider.