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Provides library services to the residents of Grundy and Will Counties. Will also provide delivery of books, DVDs, and CDs to card-holding patrons who are unable to physically come to the library. This service is offered on a long-term or temporary basis, depending on need. Library staff can assist in selecting materials for those that need it. Materials will be dropped off and picked up. Also provides Talking Book and Braille Service (TBBS) provides audio and braille service via mail or digital download to any Illinois resident who is unable to read standard print material due to a permanent or temporary visual or physical disability.

Offers law enforcement services to the Sumner community.

Offers SERVSAFE® classes for food service professionals, providing comprehensive training on food hazards, proper food handling practices, and regulatory requirements to ensure food safety and prevent foodborne-illness outbreaks. 

Provides a variety of services for children and families in order to support and facilitate recovery for mental illness, trauma, disruptive behavior disorders, family relationship problems, and school issues. Services include individual therapy, family therapy, parenting education and skill building, group therapy, consultation to schools and other agencies and psychiatric services.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers both short and long-term experiences for youth. Short-term experiences include afterschool programs, camps, school-sponsored activities, conferences, and other events. Long-term experiences include learning communities in agriculture such as county clubs.

Volunteer Income Tax Assistance (VITA) offers free tax preparation and electronic filing for low- to moderate-income Iowans, starting February 2026. Certified community volunteers prepare taxes with computer software and help with special tax credits such as the Earned Income Tax Credit (EITC), Child Tax Credit, and Credit for the Elderly or Disabled. 2026 Extension Supported VITA Locations

- Allamakee County | Decorah | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Black Hawk County | Waterloo | By appointment only, call 319-296-4278 to make an appointment

- Cass County | Atlantic | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Cerro Gordo County | Mason City | By appointment only, call 641-423-0844 to make an appointment

- Chickasaw County | New Hampton | By appointment only, call 641-394-2174 to make an appointment

- Clay County | Spencer | By appointment only, call 712-262-2264 to make an appointment

- Clayton County | Elkader | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Dallas County | Perry | By appointment only, call 515-490-2298 to make an appointment

- Fayette County | Oelwein | By appointment only, call 563-425-3331 to make an appointment

- Howard County | Cresco | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Kossuth County | Algona | By appointment only, call 515-295-2469 to make an appointment

- Madison County | Winterset | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Mitchell County | Osage | By appointment only, call 641-732-5574 to make an appointment- Poweshiek County | Grinnell | By appointment only, call 641-623-5188 to make an appointment

- Tama County | Toledo | By appointment only, call 641-484-2703 to make an appointment

- Warren County | Indianola | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Winneshiek County | Decorah | By appointment only, call 563-277-7246 or email [email protected]

Free evidence-based classes for older adults to learn strategies to thrive as they age.

Course offerings include Stress Busters (for caregivers of senior loved ones, especially those loved ones with dementia), Matter of Balance (to reduce fall risks), and courses on managing chronic diseases such as diabetes.

Provides intense support to families receiving FIP (Family Investment Plan). Structured home visits conducted by family development specialists include assessments that support healthy self-exploration, science-informed goal pursuit designed to build core skills, a framework and process for career development, and connecting families to stabilizing supports and career opportunities in the community.

Provides engineering and design of County roadway projects, including local resurfacing and bridge replacement. The division is responsible for the construction and maintenance of the County Secondary Road System, including ditch cleaning, roadway surface repairs, bridge and culvert repairs, and snow removal.

Provides in-home support to families receiving FIP (welfare) assistance, helping the family to increase stability and become economically self-sufficient. Family development specialists meet one-on-one with families in regular home visits. Families might pursue resources needed for stability, like emergency food, energy assistance, and stable housing. 

Tax preparation offered free to low and moderate income individuals starting late-January, 2026. Appointments are available starting February-March in Ottumwa, Albia, and Fairfield. First appointment is an intake interview. Services may also assist with prior year filings and post-deadline return.

Provides mental health and substance abuse counseling services to veterans. Services include treatment for addictions, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia and OCD.

Offers a number of health screenings. Screenings can be scheduled for corporate events or individual appointments can be made during in office screening dates. Screenings include:

- Cholesterol/glucose blood tests.

- Peripheral artery disease (pad) screening.

- Blood pressure screenings.

- Personal wellness profile/health risk assessment.

- Bone density heel screening.

- Health assessments (body composition analysis, body mass index, waist-hip ratio).

Peripheral Vascular Disease (PVD), most common in people over 50 years old, is a medical condition in which arteries in the legs are clogged or narrowed. To promote early detection and treatment, OSF St. Joseph Medical Center is offering PVD screenings to the community or business upon request. Classes, programs, and events can be viewed on website.

Offers five group homes for adults with developmental disabilities. Homes are staffed 100% of the time.

All DHS offices across the state are open for people to use as a warm/cool place to stay during office hours.

Community support offers services to individuals with disabilities living in their own home who need assistance in maintaining independence.

Community Integrated Living Arrangements provide 24-hour support in any of The Arc's 15 group homes. Services range from intermittent support to 24-hour assistance that promotes independence in daily living and integration into the community.