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Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides professional counseling and casework services for individuals, marriages, and families experiencing a variety of social, emotional, and interpersonal problems. Works with a variety of issues such as, anxiety, depression, family and adolescent issues.

The goal is to provide clients with the skills necessary to surmount a problem, and/or link to the services that may help prevent a recurrence of the crisis that caused them to seek out services.

Telehealth services are available.

Provides emergency food and gas vouchers to permanent Story County residents who are experiencing a financial crisis or emergency.

Offers the following: family programming for parents of children ages 0–5 twice a week; child care during sessions; parent room for breaks; guest speakers; parent discussions on child growth; evening parenting classes in fall and spring that meet DHS rules; in-home visits for families with parenting stress; parenting strategies; community resource connections; group sessions; skill-building and education; early childhood prevention for high-risk mothers from pregnancy through age five; transportation; developmental checks; referrals; case management; focus on child safety, child health, and positive parenting.

Offers the following: family programming for parents of children ages 0–5 twice a week; child care during sessions; parent room for breaks; guest speakers; parent discussions on child growth; evening parenting classes in fall and spring that meet DHS rules; in-home visits for families with parenting stress; parenting strategies; community resource connections; group sessions; skill-building and education; early childhood prevention for high-risk mothers from pregnancy through age five; transportation; developmental checks; referrals; case management; focus on child safety, child health, and positive parenting.

**Not offering Thanksgiving baskets for this year 2025**

Offers a turkey or ham to cook at home. Sign up will end Wednesday, November 20, 2024.

Provides a food pantry.

Provides law enforcement services for the Lucas County communities, including emergency response through a telephone service staffed by trained personnel who assess requests for assistance and dispatch the appropriate emergency response agency. Additionally, supplies information on weapon permits and offers a list of certified weapon instructors.

Residential homes assist residents for adults diagnosed with a serious mental illness in developing the supports and skills they want or need in order to gain satisfaction and success in their lives.

Crisis/emergency services for victims of domestic violence, elder abuse, dating violence, sexual assault, stalking and human trafficking.

Services include case management, shelter referral and placement, protection order applications, legal/court advocacy, and initial financial assistance during an emergency (based on availability of funding - might include legal fees, rent/utility assistance, diapers, lock changes, food, etc.).

Housing assistance includes emergency and long term options in a addition to assistance with food, clothing, education, employment, counseling, medical and dental care-with or without insurance, legal assistance to citizens and immigrants.

Offers public health programs and services, including bioterrorism and county disaster preparedness. Provides mammograms and Pap tests for early cancer detection, lead poisoning screenings for young children, and home health aide services to support recently discharged hospital patients, elderly individuals, and people with disabilities. Works closely with the county Board of Health and serves as a funding source for community needs assessments. Also provides information about communicable diseases.