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Serves children who have experienced abuse through a comprehensive approach of providing services to the child and their non-offending family members. Staff provides advocacy services to help bridge the gap between law enforcement and the court system.

Services include:

• Forensic interviews
• Trauma-focused cognitive behavioral therapy
• Resource referrals
• Medical forensic exam

Provides law enforcement services.

Offers grief counseling for individuals going through the death of a loved one. Services include individual or group grief counseling. 

Support for foster parents and foster children.

For Foster Families: initial training, 24-hour support, foster care licensing, financial assistance, and ongoing parental education.

For Foster Youth: educational support, school assistance, 24-hour support, adult living skills, independent living assessments, and other individual assistance.

Offers free career development services to veterans and former military regardless of discharge status. Services are aimed at helping veterans utilize their transferable skills to career in civilian life. The program includes 8 hours of face-to-face learning, or the program can be completed independently.

Hope Ministries Thrift has two locations that accept donations of clothing, household goods, furniture and more. Donations can be dropped off from 10 am-6 pm Donation pick-ups are available, call for more details. Thrift Store Locations: 4640 Merle Hay Road, Urbandale and 500 E. Army Post Road, Des Moines.

Provides clothing and other essential products when stocked.

Tax preparation for low and moderate income taxpayers of all ages, with special attention to people 60 and older, for the 2026 tax season.

Full-service hospital, including LifeLine medical alert response.

Provides a one-time payment option to assist with water and wastewater bills.

Provides the emergency operations center for the County, which handles emergency response incidents, including accidents, fires, floods, storms and other disasters. Also responsible for requesting federal assistance after a disaster. The agency acts as an intermediary between the Illinois Emergency Management Agency and local emergency management organizations, ensuring the seamless coordination of disaster response and recovery operations.

Offers instant urinary analysis (UAs), oral swabs, sweat patches, and breathalyzers in the Western and Central Service areas.

Offers individualized parenting classes. Can be done in person or remote.

Provides delivery of hot meals to home-bound seniors. Additional frozen meals available to be used for dinner and on weekends.

Provides a community college.

Helps low income residents and households conserve fuel and reduce energy costs by making their homes and apartments more energy efficient. Also provides many health and safety upgrades.

Services include:

- Air sealing.

- Attic and wall insulation.

- HVAC repair or replacement.

- Electric base load reduction (lighting and refrigerator replacement).

- Ventilation and moisture control measures (and other health/safety measures).

- Maximum $15,000 for energy-related weatherization and repair work (per client's home).

- Maximum $3,500 for health and safety-related measures.

Offers school bus driver training and refresher courses.