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DCFS has the primary responsibility of protecting children and strengthening families through the investigation and intervention of suspected child abuse or neglect by parents and other caregivers.

DCFS links families with community services to address struggles families are having, offers preventative services to referred families in an attempt to keep family units together to address findings of abuse/neglect, and works with families who have children under the legal custody of DCFS while working to reunify families when possible or provide a permanent home for children.

As part of its duties, DCFS also licenses and monitors all Illinois child welfare agencies, child care agencies, domestic and international adoption providers, and group homes in the state.

Vocational, residential, and day services support and training to persons with developmental disabilities and/or related conditions.

Education services to families experiencing low income who have children birth to age five.

Head Start has center based services for children 3-5 years.

Home-based services for families with children birth to age 3.

Early Head Start has center based services for children 6 weeks-3 years whose parents are working or attending school.

Information on education, health, nutrition, mental health, child development, parenting skills and disabilities.

Provides services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking. Services include Orders of Protection for people experiencing domestic violence, divorce, custody, or child support in cases involving domestic violence or child endangerment, elder abuse, including financial exploitation, other court orders to stop abuse, harassment, or stalking, immigration issues faced by survivors of domestic violence and trafficking, and guardianships of minors and adults to ensure safety and stability.

Provides guidance, advice, referrals, and connection of benefits for Servicemembers, Veterans, and their families. RCTAA works as a referral conduit and partner with local, state, and federal agencies that support the Military and veteran community. The ten areas that covered include State Benefits, Disabled Veteran Benefits, Education and Training, Employment Assistance, Financial Assistance, Health and Life Insurance, Legal Assistance, Relocation Assistance, Effects of a Career Change, and Physical Mental Health and Well Being.

Offers non-perishable items, freezer items, and grocery store vouchers. Toiletries offered when available. One week's worth of food is provided every 30 days. Use the alley entrance.

Offers undergraduate and graduate programs in nursing and health sciences. Students complete their general education courses at other colleges and universities.

Medical clinic providing illness/minor injury care, well child exams, school/sport physicals, employment physicals, lead testing, patient assistance program enrollment through needymeds.org, chronic disease management, diabetes/blood glucose testing, high blood pressure testing, acute illness, and dentist referrals.  Also provides general counseling services.

Provides short-term monetary assistance to very low income residents in financial crisis.

Persons interested in rent or utility assistance must first contact the East Central Intergovernmental Association before completing a General Assistance application. ECIA will assist in directing persons to assistance resources.

Persons interested in burial assistance must contact the Dubuque County Veterans Affairs office.

** Applications for the Dubuque County General Assistance rent or utility assistance program must come through a referral from Coordinated Entry partner agencies.

Supportive home for those recovering from drug and alcohol addiction; residents must abide by the rules of the home, including never using drugs or alcohol while a resident. Homes may house men, women, women with children, or men with children.

Vacancies can be searched online at www.oxfordvacancies.com.

Provides mental health and substance abuse counseling services to veterans. Services include treatment for addictions, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia and OCD.

Home care services including nursing, rehabilitative therapies, psychiatric nursing services, home health aides, meal preparation, errands and grocery shopping, household assistance, and respite care.

Also offers home provider care services, including companionship, light housekeeping, and assistance with activities of daily living to help you safely stay independent at home.

Offers child care programs designed to meet the developmental needs of children.

Provides Iowa Total Care, one of three MCO's that Iowa Medicaid is contracting out. Iowa Total Care offers a free 24/7 nurse advice line that members can use to get their health questions answered quickly and easily. Medical professionals are ready to address member questions and help set up doctor appointments. Call to learn more or to have health questions answered.